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How rp55v Handles Your Personal Data

Your account data — including wallet details for DANA, OVO, and GoPay — is handled with clear rules on what we collect, why we collect it, and how long we keep it.

Account Data ProtectionDANA · OVO · GoPay Wallet PrivacyCookie & Device ControlsData Access RequestsIndonesia-Region Policy

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PRIVACY CONTACT PATHS

Reach Us About Your Data

If you have a question about what data we hold, want to correct something on your account, or need to submit a formal data request, our support team handles privacy matters through the channels below. Players in Semarang and across Indonesia can reach us any time — we keep support available around the clock so your request does not wait.

Live Chat Open the chat widget from your account dashboard for the fastest response on data queries, account corrections, or withdrawal privacy questions.

Email Support Send your data access or deletion request to our support address. Include your registered account ID so we can locate your records without delay.

Account Help Centre Log in and navigate to Account Settings, then Privacy to submit a self-service data review request or update your communication preferences directly.

What We Collect and Why It Matters

rp55v Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with rp55v, we collect the information needed to run your account: your registration details, login activity, and the payment references tied to your DANA, OVO, or GoPay wallet when you make a deposit or request a withdrawal. We do not store

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your full e-wallet PIN or password — only the transaction reference returned by the payment rail after your transfer clears. We also collect device and session data — browser type, IP address, and session timestamps — to detect unusual login patterns and keep your account secure.
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If you contact our support team, the conversation record is retained so we can follow up accurately. Data collected for account verification is held for as long as your account remains active and for a further period required by applicable regulations. You can ask us to
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review, correct, or remove your data at any time by reaching our support channel; we aim to respond within a reasonable period. Availability of this service depends on local law and the eligible region in which you access rp55v.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Data security at rp55v is built around the account flow — from the moment you register to every DANA, OVO, or GoPay transaction you make. We apply encryption in transit and at rest, limit internal access to account data on a need-to-know basis, and review our data practices regularly. Here is what that looks like in practice.

Encryption in Transit

All data moving between your device and our servers travels over SSL. This covers login sessions, wallet confirmations, and any form submission you make inside your account.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences from the privacy banner or your browser settings at any time.

Retention and Deletion

Account data is kept while your account is active and for the period required by applicable rules. Once that period passes, personal identifiers are removed from our active systems on a rolling schedule.

Data Access and Correction

You have the right to ask what data we hold about you, request a correction, or ask us to delete it where local law permits. Submit your request through live chat or email and we will handle it promptly.

Common Questions About Your Privacy on rp55v

These are the questions we hear most often about how your data is handled. If your question is not covered here, our support team is available around the clock.

We collect your registration details, login history, device identifiers, and the payment references generated when you transact via DANA, OVO, or GoPay. We do not store your wallet PIN or full payment credentials.

Only the transaction reference returned by the payment rail is stored — not your wallet login or PIN. These references are used solely to verify that a deposit or withdrawal completed correctly on your account.

Yes. Log in, go to Account Settings, then Privacy, or contact support via live chat or email with your account ID. We will locate your records and respond within a reasonable timeframe.

Submit a deletion request through live chat or our support email. We will process it in line with applicable regulations — some data may need to be retained for a legally required period before removal.

We share data only with the payment processors — such as the DANA, OVO, and GoPay rails — and service providers necessary to operate your account. We do not sell personal data to advertisers or unrelated third parties.

Go to Account Settings from your account dashboard to update contact details directly. For changes to identity verification records, contact support via live chat so our team can guide you through the verification step.

How rp55v Handles Your Personal Data

Reach Us About Your Data

How We Protect and Manage Your Information

Encryption in Transit

Cookie Controls

Retention and Deletion

Data Access and Correction

Common Questions About Your Privacy on rp55v

01 What personal data does rp55v collect when I open an account?

02 How is my DANA, OVO, or GoPay transaction data stored?

03 Can I request a copy of the data rp55v holds about me?

04 How do I ask rp55v to delete my personal data?

05 Does rp55v share my data with third parties?

06 How can I update or correct information on my account?

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